Does emotional intelligence influence employee creativity? The moderating role of job complexity

Abstract

This study investigates the impact of emotional intelligence on employee creativity, considering the moderating effect of job complexity. The research aims to comprehend how emotional intelligence influences employee creativity and how job complexity moderates this relationship. Employing a causal research design, the study utilizes questionnaires to collect primary data. Confirmatory factor analysis confirms the validity and reliability of the measurement model. Descriptive statistics, regression models, and t-tests are employed for data analysis and hypothesis testing. Findings indicate that emotional intelligence significantly and positively affects employee creativity by facilitating effective emotion management, empathy, self-control, and collaboration. While job complexity does not significantly moderate this relationship, engagement in complex tasks may hinder creativity and impact positive emotions in the workplace. Strategies to foster emotional intelligence include training, fostering supportive cultures, and assembling diverse teams. Promoting creativity in organizations entails collaborative efforts, recognition of innovation, and effective task management through workload management and problem-solving training initiatives.